According to the National Association of Insurance Commissioners, the number one complaint that consumers have about their insurance coverage is delay in handling claims. This concern accounts for over 17 percent of all policyholder complaints. Under Oklahoma state law, insurance companies must either pay or deny your claim within 45 calendar days. But what should you do if 45 days have passed and you have not received payment or have received only a partial amount?
Purchasing insurance gives us a sense comfort that if something goes wrong, we have financial support behind us. However, while you did your part by making costly premium payments, sometimes big insurance companies just don't want to pay up. They find excuses to deny claims or shortchange you.